QUALITY / WORKING MODULE

RMA and Corrective Action

Classify breakage, shade, dimension, finish and fabrication issues for corrective action. This page describes the decision record and evidence request; final scope is agreed per project.

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RMA and Corrective Action
INPUT

What the buyer provides

Product brief, market, buyer profile, material preference, target price and the file owner.

CHECK

What is reviewed

Measurement, construction, trim, care, pack-out and change triggers are recorded together.

OUTPUT

What comes next

A clear approval gate, supplier question list and a path to sample, inspection or reorder.